Sizes

The measurements given for all glass designs shown are approximate. No two handblown pieces are identical, and since many of our pieces are free blown by hand ie without the use of a mold or machine etc, the sizes will not be exact. We aim to match sizes as accurately as possible to within approximately 1” or so.

Colors

As with sizes, no two handblown pieces are identical and it is impossible to match color patterns exactly - this is partly what makes hand blown glass unique. We strive to make them as close as possible to the original design regarding color shade, density and distribution.

Payment

Deposits
Hand blown glass is very expensive to create and once made cannot be adjusted or reused aside from recycling it. We politely require a 50%-of-subtotal deposit to secure an order before any work will commence. This deposit is fully refundable if work has not yet begun and resources have not yet been allocated such as assistants, studio rental, materials etc. Once work has begun, the complete deposit is no longer refundable.

Balance
The remaining balance is due at the time of order shipment. Thank you!

Payment Method
We accept We accept Visa Visa, We accept Mastercard Mastercard and checks. Please make checks payable to 'Dominic Nicholas'.

Returns
Customer satisfaction is the most important thing to us. You must be completely satisfied with your order. If you purchased directly from us, you may return any or all pieces of glass for replacement, credit, or a full refund (excluding the deposit – see Deposits above) within 30 days of purchase. If you purchased from a retailer then return policies for each individual retailer apply. Please contact them directly for details.

 Packaging – please recycle / re-use

Our packing peanuts are made from 100% natural material (corn), are 100% renewable, 100% biodegradable, compostable and reusable.
The bubble wrap is made from recycled plastic and is recyclable.
The shipping box is 100% recyclable cardboard.
Please recycle or re-use. Thank you.

Bubbles

Small bubbles may be present in the glass work. This is normal and occurs as part of the hand blowing process.

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